The image of a traditional PBX phone system may make you uncomfortable because systems in the past were either tied into a particular type of hardware or an individual vendor. While that may make you want to shy…
Firewalls were developed over thirty years ago and function as the first line of defense for many business networks. This piece of network equipment is a perimeter defense that determines whether packets can move into or out of…
There is a point in every small business’s lifecycle when technology becomes integral to the business. With some organizations, this could be the first day they are in existence — with others, it may be several months to…
Podcasts are huge these days. Popular podcast Serial has been downloaded millions of times and has become a pop culture phenomenon right alongside other “did they really do it” series like Netflix’s Making a Murderer. Podcasts are also used for informational and…
Businesses spend a significant amount on their software solutions, but 94 percent of them don’t get the expected value out of them. Many roadblocks stand in the way of bringing new solutions into the office, from a lack…
Microsoft Excel is a staple program in Microsoft’s Office suite. It’s a powerful spreadsheet program that allows users to organize data and calculate results using a wide range of formulas. Let’s look at one basic element to this…
Medical appointments and doctors’ visits are not enough. Patients want more contact with their healthcare providers, without necessarily needing to schedule more appointments and spend more time in the waiting room. 74% of patients polled in a recent West survey…
One of the most challenging parts of owning your own business is having to continually prove yourself as an expert in your field to each new client. No matter how many times it happens, having someone look…
Upgrading software can be a real pain — literally. Users are likely to be reluctant to learn something new, causing additional requests to help desk personnel as users get acquainted with a new operating system. The time required…
First, there was the GDPR, with organizations around the world scrambling to create cookie and privacy policies to ensure that their data storage and use would meet the restrictive standards imposed by the EU. For smaller organizations in the…